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VACANCY

 

DIGITAL EXPERIENCE OFFICER (M/F)
PART-TIME
ANTWERP, HQ

 

Since Essentiel Antwerp’s creation in 1999 in Antwerp, everything revolves around passion. Passion for high-quality fashion with a playful touch, at affordable prices. With an abundant mix of colorful items and luxury accessories, each season we take our customers on a new adventure. We have our own shops in Belgium, France, The Netherlands, Germany and UK, and we are represented in 30+ countries worldwide and continue being ambitious. Our colleagues are our ambassadors. If you are passionate about everything you do, enthusiastic and innovate, we look forward to welcoming you to our E-Commerce team at our head office in Antwerp.

We are undergoing major digital transformation in order to keep up with the market trends and remain future-proof. This is an important support role in this whole project, making sure that the e-commerce remains operational and flawless while working on raising the standard of e-commerce excellence and customer experience. 

As our Digital Experience Officer, you will be responsible for technical support of the E-commerce development and design. You provide an excellent service in lieu of business and customer needs and shape the unique Essentiel Antwerp brand experience. You will be working at our E-commerce department, in close collaboration with our other departments and will report to Head of E-commerce.

VACANCY

 

 

DIGITAL EXPERIENCE OFFICER (M/F/X)
PART-TIME
ANTWERP, HQ

 

Since Essentiel Antwerp’s creation in 1999 in Antwerp, everything revolves around passion. Passion for high-quality fashion with a playful touch, at affordable prices. With an abundant mix of colorful items and luxury accessories, each season we take our customers on a new adventure. We have our own shops in Belgium, France, The Netherlands, Germany and UK, and we are represented in 30+ countries worldwide and continue being ambitious. Our colleagues are our ambassadors. If you are passionate about everything you do, enthusiastic and innovate, we look forward to welcoming you to our E-Commerce team at our head office in Antwerp.

We are undergoing major digital transformation in order to keep up with the market trends and remain future-proof. This is an important support role in this whole project, making sure that the e-commerce remains operational and flawless while working on raising the standard of e-commerce excellence and customer experience. 

As our Digital Experience Officer, you will be responsible for technical support of the E-commerce development and design. You provide an excellent service in lieu of business and customer needs and shape the unique Essentiel Antwerp brand experience. You will be working at our E-commerce department, in close collaboration with our other departments and will report to Head of E-commerce.

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Main tasks

  • Support issues: Monitor, log and create change requests, troubleshoot and follow up of support issues
  • Stearing all e-commerce developments - suggest new functionality and developments, based on the company’s needs, feedback, and data analysis. Test and approve new developments.
  • Daily operations systems.
  • Collaborate with designers and other partners to facilitate and implement projects
  • Contact the right technical partners when web servers and/or software are not operating accurately and look for a solution

Skills & experience

  • You’ll be the bridge between the business, creative and technology.
  • Experience with Magento 1 or other e-commerce platform is a must
  • DevOps mindset is highly desirable
  • UX experience is a huge plus
  • You are familiar with HTML, CSS, PHP and/or JS 
  • You have outstanding analytical skills and you have the ability to pick up new technologies quickly and independently.
  • You have excellent organizational skills, flexibility, and team working ability
  • You are detail-oriented and work with a high level of precision
  • You enjoy learning and problem solving
  • You write and speak English and Dutch fluently
  • You are stress-resistant and you have a positive attitude.
  • You take ownership.
  • You proactively generate ideas, know how to prioritize, and are diligent
  • You have a bachelor degree or equivalent in experience
  • Experience in the following is a big advantage:Navision, Zendesk, fashion/retail
  • You have a minimum of 3 years experience (or equivalent) in a similar job. Previous experience with web development is desirable

What we offer

  • You will be part of a rapidly growing fashion company.
  • You will work in a dynamic work environment.
  • You will receive a salary package according to degree and experience.

Do you meet these requirements, and are you motivated to work for us, please send us your resume and motivation to jobs@essentiel-antwerp.com
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