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STAY SAFE, STAY HEALTHY, STAY INFORMED

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The health and safety of our staff and customers is our top priority.
Based on what we currently know, we want to keep you updated with relevant information.

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STAY SAFE, STAY HEALTHY, STAY INFORMED

The health and safety of our staff and customers is now more than ever our top priority.

Based on what we currently know, we want to keep you updated with relevant information.

Deliveries and returns might take a bit longer than usual.
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Customer service:

Our Online Customer Care is there for you, as always, every business day from 9:00-12:30 and 13:30 until 17:00 (CET) to answer all of your questions. You can reach us via e-mail service@essentiel-antwerp.com, our social media channels.

Due to the current situation it may currently take a bit longer than usual for us to answer your questions. We are doing our outmost best and will get in touch as soon as possible. Thank you for your understanding and your patience


Packaging online orders:

Our respected logistic partner remains open, and online orders are being processed. They are taking all the necessary precautions to keep everyone safe, be it within or outside of the company. All operations are in line with strict standards of safety, hygiene, and cleanliness, as recommended by the latest WHO and governmental guidelines.

Deliveries online orders:

Please keep in mind that due to the current situation, delays in delivery times might occasionally occur.

Returns online orders:

The shipment and processing of returns might take longer than usual at the moment. We’re doing the best we can while keeping to the new safety regulations.

Private styling session online via WhatsApp

Book a private online styling session from the comfort of your home to discover the new collection.

In case you have any other questions, please reach out to us. We always love to hear from you. And of course, this doesn't have to change now. Keep asking us your questions, keep sharing your thoughts, but let's respect the need for social distancing, and keep our connection virtual:

Instagram
Facebook
Youtube


As always, Love is Essentiel, and we hope you're all safe and healthy.

Customer service:

Our Online Customer Care is there for you, as always, every business day from 9:00-12:30 and 13:30 until 17:00 (CET) to answer all of your questions. You can reach us via e-mail service@essentiel-antwerp.com, our social media channels.

Due to the current situation it may currently take a bit longer than usual for us to answer your questions. We are doing our outmost best and will get in touch as soon as possible. Thank you for your understanding and your patience


Packaging online orders:

Our respected logistic partner remains open, and online orders are being processed. They are taking all the necessary precautions to keep everyone safe, be it within or outside of the company. All operations are in line with strict standards of safety, hygiene, and cleanliness, as recommended by the latest WHO and governmental guidelines.

Deliveries online orders:

Please keep in mind that due to the current situation, delays in delivery times might occasionally occur.


Returns online orders:

The shipment and processing of returns might take longer than usual at the moment. We’re doing the best we can while keeping to the new safety regulations.


Stores:

We’re back: our stores are open again!
Find your nearest open store here.

In case you have any other questions, please reach out to us. We always love to hear from you. And of course, this doesn't have to change now. Keep asking us your questions, keep sharing your thoughts, but let's respect the need for social distancing, and keep our connection virtual:

Instagram
Facebook
Youtube

As always, Love is Essentiel, and we hope you're all safe and healthy.