Supply Chain & Customer Service Executive (French & Italian) (m/w) - Temporary contract


Essentiel Antwerp is about passion. Passion for high-quality fashion with a playful touch, at affordable prices. With an abundant mix of colorful items and luxury accessories, each season we take our customers on a new adventure. Our colleagues are our ambassadors. If you are passionate about everything you do, enthusiastic and innovative, we look forward to welcoming to our team at our Antwerp Headquarters.


The main mission of the Supply Chain & Customer Support Executive will be to support our wholesale customers in France & Italy. The Supply Chain & Customer Support Executive will report to the Team Leader Import/Export & Customer Service.


  • You support our international agents and wholesale customers in France,Italy & Spain:
    • You are the first point of contact for all questions and/or complaints by phone and by e-mail;
    • You manage deliveries and order confirmations;
    • You manage restocking orders of clothes and accessories;
    • You interface with our logistic partner to organize dispatch and delivery of goods;
    • You work closely with your colleagues and report to them on a regular basis.

Skills & Experience

  • You have a Bachelor degree in languages, communication or business;
  • You are a native speaker of French/Italian and you are fluent in Italian/French and English. Spanish is an asset;
  • You are an experienced Excel user;
  • You are service-minded and you focus on meeting the needs of our clients;
  • You have excellent written and oral communication and commercial selling skills;
  • You are diplomatic and stress resistant;
  • Knowledge of customs compliance is an asset.


Job offer

  • You will be the bridging force between Essentiel and its international customers;
  • You will work closely with both internal colleagues and external partners;
  • You will be stimulated to work autonomously;
  • You will work on a temporary contract from March 2017 to August 2017.


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